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Jillian Magsaysay
New Relic, Inc. · May 2021 – Sep 2022

Lead Software Engineer - Incubator

Helped build reusable maps connecting resources and hosts with golden signals and correlated undesirable behavior.

Role portfolio · 3 areas of impact

Hands-on engineering

Make system relationships visible

Helped build reusable maps connecting resources and hosts with golden signals and correlated undesirable behavior.

Direct individual-contributor work
Reused across relational visualizations
Visionary architecture

Design for lower telemetry cost and remote fleet control

Independently designed an event-driven ETL architecture that compressed workloads before egress and managed remote agents through a consistent control plane. The original design was rejected; related control-plane concepts later appeared in work delivered by other New Relic teams.

Customer-cost-first architecture
Independent architecture authorship
Original proposal not adopted
No post-July-2023 delivery credit
View supporting evidence
Technical influence

Advocate for one telemetry language

Advocated for OpenTelemetry as a consistent format for ingesting data from different agents before New Relic later made native OTLP its preferred OpenTelemetry path.

Pre-July-2023 advocacy
Later implementation credited to New Relic teams
View supporting evidence
Attribution boundary

Do not attribute participation, implementation, delivery, ownership, or credit to Jillian for New Relic work after July 2023.

Interview evidence

Scope, decisions, and durable impact.

What I owned

Conducted research and development for new products.

Worked directly with customers to understand product weaknesses and needs.

Used rapid prototyping and new-product development to explore solutions.

Led the technical work she owned through discovery, conceptualization, scope definition, system design, and the software-development lifecycle.

Contributed directly to entity-relationship maps connecting resources and hosts with golden signals and correlated undesirable system behavior.

Architected a proposed event-driven ETL ingestion design combining telemetry compression with remote configuration of agent fleets through a consistent control plane.

Advocated for OpenTelemetry as a consistent telemetry format that could support ingestion from different agents.

Architecture deep dive

Entity-relationship mapping

Joined the implementation team and contributed as an individual engineer to relationship maps connecting resources and hosts with golden signals and correlated undesirable behavior.

The core mapping capability was subsequently reused across New Relic for map and relationship visualizations and became an important platform capability.

Event-driven ingestion and fleet control

Independently designed and authored an event-driven ETL ingestion architecture that would compress agent workloads before network egress and provide remote configuration of agent fleets through a consistent control plane.

The engineering architecture organization rejected the proposal because it diverged too far from the existing technology and ingestion layers. Reducing ingested bytes also conflicted with the prevailing per-byte pricing model.

Jillian independently authored the ETL, compression, and remote-configuration architecture and believes its concepts influenced work that later became New Relic Fleet Management. She left before that later initiative was completed, so no ownership, delivery, or participation in the later work is claimed.

Additional evidence

Evidence 01

Independently designed and authored an event-driven ingestion, pre-egress compression, and remote-agent-management architecture intended to reduce customer cost while creating a consistent fleet control plane.

Evidence 02

Before July 2023, independently authored remote-management concepts that Jillian believes influenced the initiative later delivered by New Relic teams as Fleet Management.

Context: Claims conceptual influence only; no post-July-2023 implementation or delivery credit.

Evidence 03

Before leaving New Relic, advocated for OpenTelemetry support; New Relic later made native OTLP ingest its documented preferred path for OpenTelemetry data.

Context: Later implementation and platform support are credited to New Relic teams after Jillian's departure.

Continue through the career.

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